Website terms and conditions

These Terms govern your use of our website and, where applicable, the purchase of travel services through us.

Acceptance of terms

By using this site you agree to these Terms and our Privacy Policy. If you do not agree, please discontinue use.

Eligibility

You must be at least 18 years old to make bookings.

Changes to terms

We may update these Terms from time to time. Material changes take effect when posted here.

Use of content and the site

Intellectual property

All content, logos, and copy on this site are owned or licensed by Lively Glide Adventures and protected by law. You may not reproduce content without permission.

Permitted use

You may view pages for personal, non-commercial purposes, and contact us to enquire about services.

Prohibited conduct

  • Interfering with site operation or security
  • Scraping, data mining, or automated access without consent
  • Posting unlawful, infringing, or harmful material

Bookings and payments

Quotes outline inclusions, exclusions, and payment schedules. A deposit secures services; balances and cancellation terms vary by operator and season. We act as an agent for certain services and are not liable for acts or omissions of third-party providers except as required by law.

Cancellations and refunds

Cancellation windows and fees are disclosed before you pay. Refunds, if applicable, follow the operator’s policy and relevant consumer laws.

Liability limits

To the maximum extent permitted by law, we exclude indirect or consequential losses. Nothing limits statutory rights under Australian Consumer Law.

Governing law and contact

These Terms are governed by the laws of New South Wales, Australia. Disputes will be subject to the courts of New South Wales.

For legal enquiries: [email protected] · Level 7, 189 Kent Street, Sydney NSW 2000, Australia · +61 2 8355 9472